Wall Systems Co.

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Our commitment

Warranty

Workmanship you can reference after closeout, aligned with your contract, the systems we install, and manufacturer requirements when coatings are part of the scope.

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How we think about it

Your written agreement comes first

This page summarizes how we approach standing behind our work. It does not replace your estimate, contract, or any project-specific warranty letter. Those documents control duration, remedies, and carve-outs for your job.

Drywall and paint live in a building system. When we install or finish surfaces, we warranty our labor and the assemblies we scope. Coating and drywall manufacturers may offer their own warranties when products are applied and maintained according to published requirements, and we help you understand how those layers fit together.

If something looks wrong after move-in, start with us. Fast, factual communication usually resolves whether the issue is workmanship, materials, or something upstream of the wall plane.

Coverage framework

What “standing behind the work” means here

Four anchors so expectations stay grounded in scope, spec, and site reality.

01

Workmanship within our scope

We stand behind drywall hanging, tape and joint treatment, sanding to the specified level of finish, and interior painting we perform, measured against the contract, approved samples, and accepted industry practice for similar conditions.

02

Coating systems applied to spec

When a manufacturer’s coating system is part of your job, we follow the Product Data Sheet (PDS): surface prep, primer, mil thickness, temperature and humidity windows, and recoat times. Manufacturer warranties, where offered, run in parallel with your written agreement.

03

Documentation you can file away

Project-specific warranty letters and touch-up guidance are available when your contract calls for them. Ask during closeout so we align language with what was actually installed and who supplied materials.

04

Clear boundaries

The strongest warranty is an honest one. We spell out what is in scope, what depends on building conditions outside our work, and how to reach us if something does not look right after occupancy.

Outside the wall plane

What is typically not covered

Every contract differs. The list below describes common limits so you can ask better questions before closeout, not after.

  • Damage caused by others after our work is complete, including other crews, movers, furniture, or owner modifications
  • Conditions originating outside our scope: structural movement, chronic moisture, leaks, HVAC failures, or substrate issues we did not repair as part of the contract
  • Normal wear and tear, scuffs, and cleaning abrasion in high-traffic areas over time
  • Color or sheen perception shifts due to repainting by others, added glazing, or lighting changes after sign-off
  • Maintenance deferred beyond manufacturer or painter recommendations (e.g., washing, touch-up cycles in occupied spaces)

If something comes up

How to start a warranty conversation

  1. 1Contact us promptly with a description of the concern, location photos, and your project name or agreement reference.
  2. 2We will schedule a site visit when reasonable access is available, often the fastest way to tell workmanship issues from unrelated building movement or moisture.
  3. 3If a covered defect is confirmed, we will propose remediation consistent with your contract and the original scope of work.
  4. 4Where a manufacturer is involved, we coordinate documentation so any applicable product warranty can be evaluated on its own terms.

This summary is for general orientation only and is not legal advice. Your signed estimate, contract, change orders, and any project-specific warranty addendum define rights and remedies. Retain copies of product data, tint formulas, and finish samples approved for your job.

Before you sign

Questions about warranty language?

Ask during estimating. We would rather align expectations on paper than debate them in the hallway at wrap-up.

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